IVF Award 2015 - a closer look at the winners: IBILAB clinic

IBILAB SELECTED FOR “CUSTOMER SERVICE AND COMMUNICATIONS” AWARD

Egg Donation Friends, the independent website for people seeking advice, opinions and contacts on a range of fertility treatments and clinics around the world, has awarded IBILAB, the leading fertility clinic in Mallorca and the Balearic Islands, its annual “Customer Service & Communications” award.

IBILAB was selected from various European clinics for its presentation, patient service standards and general feedback on IBILAB’s care and communication skills with international patients.

The clinic was founded over 20 years ago to provide a centre of excellence offering health care for women with trained professionals, the latest technology and equipment. An important part of their work has been dedicated to the development of fertility treatments and over 5,000 babies have been born as a result.

“Recognition for the work we do in IBILAB is always welcome. We are proud of our modern clinic and our international department offering a professional and friendly service in the patient’s own language.” Says, Dr Margarita Torres, Head of the International Department and Co-Founder of IBILAB.

Pictured here displaying the award are, (from left to right): Anna Middeldorf, patient co ordinator and Peggy Osterkamp, Fertility Nurse with Dr. Sandra Haitzinger.